24Magic Terms and Conditions

Welcome to 24Magic. These Terms and Conditions govern your use of our website, our mobile application and all services we provide through 24magic.com. By creating an account, logging in through 24Magic login, or using the 24Magic casino app, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services. These Terms were last updated and are effective from 16 June 2026, and our separate Bonus Terms and Conditions were last updated on 18 August 2026.

1. Who We Are

Our casino is owned and operated by Novatrix SRL, a company registered under number 3-102-893958, with its registered address at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, White House with Black Gate, 30106, Cartago, Costa Rica. We are licensed and regulated by the Anjouan Gaming Commission, Government of the Autonomous Island of Anjouan, Union of Comoros, under Licence No. ALSI-202508056-FI2. These Terms are published in English, and if any discrepancy arises between the English version and any translated version, the English text prevails.

2. Eligibility and Account Registration

To use 24Magic, you must be at least 18 years old, or the legal age for online gambling in your country of residence, whichever is higher. Each individual may only hold one personal account with us. If we detect multiple accounts belonging to the same person, household, IP address, payment method or device, we reserve the right to terminate the accounts, suspend all pending payouts, and, under our Bonus Terms, confiscate any winnings and active bonuses. You must register personally and may never allow a third party, including minors, to access your 24Magic casino login credentials. We may confiscate funds and suspend access where we detect overlapping IP addresses between two or more accounts, and such decisions are final and not subject to appeal. We do not permit the use of a VPN, and by registering you confirm you are not using one to access our services.

3. Restricted Countries

We are unable to offer real money play or accept deposits from residents of certain jurisdictions, including Australia, Austria, Comoros, France, Germany, the Netherlands, Spain, the United Kingdom, the United States, Iran, North Korea and Myanmar. Players from these Restricted Countries may not deposit or play for real money on our platform. In addition, players who are citizens of Sweden or any Restricted Country are not eligible to claim bonuses, take part in any promotional programme, receive VIP rewards or exchange comp points. Directors, employees, agents, consultants and suppliers connected with our promotions, as well as self-excluded persons, are also disqualified from participating in any offer.

4. Deposits, Currencies and Payment Methods

We support account currencies including EUR, USD, NOK, AUD, NZD, CAD, CHF, SOL, BTC, ETH, LTC, DOG and USDT. Our platform is not a financial institution, so we do not pay interest on account balances and we do not offer fiat-to-crypto conversion or exchange services. The minimum deposit is 20 EUR or the equivalent in your chosen currency, though specific methods carry their own thresholds, such as CAD 30 for Interac, 0.0001 BTC for Bitcoin, or 5 USDT for Tether. We accept Mastercard, Visa, Apple Pay, Paysafecard, Skrill, Neteller, MiFinity, MuchBetter, Bank Transfer, Interac and a wide range of cryptocurrencies, all processed instantly and without fees. Deposits must always be made using a payment method registered in your own name; if we discover third-party deposits, we will confiscate any winnings and return the original deposit to the account holder. Bitcoin transactions flagged as Opt-in Replace-by-Fee (RBF) may lead to immediate closure of your account and withholding of winnings. If you deposit funds and place no bets, we reserve the right to deduct our processing fees when you request a withdrawal.

5. Withdrawals and Verification

The minimum withdrawal amount is 40 EUR or the equivalent, with maximum limits depending on your chosen method as displayed at checkout. We apply a weekly withdrawal limit of 50,000 EUR and a monthly limit of 150,000 EUR, resetting on the first day of each month, though exceptions may be granted to our most active players. Before releasing any winnings, we require you to complete our KYC verification process, which may include a passport, identification card, proof of residence or documents confirming the source of funds. Documents must be submitted in Latin or Cyrillic script; where this is not possible, we may request a video verification. If we cannot reach you within two weeks of your withdrawal request, we may lock your account for incomplete KYC, and any winnings may be forfeited if full verification is not provided within 40 days. Once verified, we process withdrawals instantly across all supported payment methods with no fees, though we cannot guarantee successful processing in every case, even for supported countries.

6. Bonuses and Promotions

We offer a range of promotions, including our Welcome Pack of 100% up to 3,000 EUR plus 300 Free Spins across four qualifying deposits, our VIP 1st Deposit Bonus, Telegram Bonus Drops for subscribers of our official channel, and Magic Points exchanges. Any 24Magic casino bonus we advertise is subject to our detailed Bonus Terms and Conditions, including wagering requirements, maximum bet limits during wagering, maximum cashout caps, and time limits for activation and completion. Standard deposit bonuses carry x40 wagering, and unless stated otherwise, no-deposit offers carry x50 wagering with a maximum win of 2x the bonus. If you are searching for a 24Magic no deposit bonus, please check our Promotions page for current offers, as availability changes regularly and is never guaranteed. All bonuses are non-sticky, meaning your real money balance is used first, and once your bonus balance is exhausted, the bonus is forfeited. We only permit one active bonus per person, household, IP address, device or payment method at a time, and deposit bonuses cannot be combined. Certain games, including all Jackpot slots and all Crash games, are excluded from bonus wagering contribution.

7. Magic Club Loyalty Programme

Every real money wager you place earns Mana Points and Magic Points, which determine your progress through our seven Magic Club levels, from Apprentice up to the top 24Magic tier. As you advance, we reward you with cash bonuses, personalised offers, higher limits and priority support. You may also exchange 500 Magic Points for a 5 EUR cash bonus, subject to x40 wagering. VIP rewards, comp point exchanges and loyalty bonuses are not available to players from Sweden or any Restricted Country.

8. Fair Play, Security and Your Responsibilities

We are committed to providing a secure environment for all players. You agree not to use bots, automated tools, collusion or any strategy designed to exploit an active bonus for guaranteed financial gain. We prohibit delaying game rounds, spins or bonus features until wagering is complete, and we treat low-risk roulette strategies, such as covering 25 or more numbers or betting equally on red and black, as advantage play. Violations of these rules may result in suspension of your account and confiscation of funds.

9. Dormant Accounts

If you do not log in or out of your account for six consecutive months, we classify it as inactive. While your balance remains positive, we may apply a monthly administrative fee of at least 25 EUR or the currency equivalent, debited from the beginning of the following month after email notification. This fee stops once you reactivate your account or your balance reaches zero.

10. Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to 24magic.com or our 24Magic casino app. We are not liable for losses arising from technical failures, third-party payment issues, or circumstances beyond our reasonable control. Nothing in these Terms limits liability that cannot be excluded under applicable law.

11. Changes to These Terms

We may update these Terms and our Bonus Terms and Conditions from time to time to reflect regulatory, operational or commercial changes. We recommend reviewing this page periodically, as continued use of our services after any update constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms, our bonus offers, or how to use your 24Magic login, our support team is available 24/7 via live chat or email at [email protected]. Affiliate enquiries should be directed to [email protected]. We aim to resolve all complaints through our official support channels, and unresolved disputes may be escalated in accordance with our General Terms and Conditions.